Privacy Policy

Effective Date: 25 Nov 2024
Last Updated: 26 Nov 2024

Xenovate.ai (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

By accessing Xenovate.ai, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

  1. Information We Collect

    We may collect the following types of information:

    1. Personal Information

      This includes:

      • Name
      • Email address
      • Phone number
      • Company name
      • Billing and payment details
      • Any other details you provide voluntarily
    2. Non-Personal Information

      This includes:

      • Browser type and version
      • Device type
      • IP address
      • Geographic location
      • Pages visited and time spent on our website
      • Referring URLs
    3. Cookies and Tracking Technologies

      We use cookies and similar tracking technologies to:

      • Browser type and version
      • Device type
      • IP address
      • Geographic location

      You can manage cookie preferences through your browser settings.

  2. How We Use Your Information

    We use your information for the following purposes:

    1. Service Provision
      • To provide and operate our services
      • To manage your account and subscriptions
      • To process transactions and send invoices
    2. Communication
      • To respond to inquiries and provide customer support
      • To send important notices such as updates, security alerts, and administrative messages
    3. Marketing
      • To send promotional materials about our products and services
      • To analyze trends and user preferences for marketing campaigns
    4. Website Improvement
      • To analyze and monitor website usage
      • To enhance functionality and user experience
  3. How We Share Your Information

    We may share your information with third parties in the following cases:

    1. Service Providers

      We may engage trusted third-party service providers for:

      • Payment processing
      • Data analysis
      • Email delivery
      • Hosting and maintenance

      These parties are obligated to keep your information secure and use it only for the services they provide.

    2. Legal Obligations

      We may disclose your information when required to:

      • Comply with legal or regulatory obligations
      • Protect our rights, property, or safety
      • Prevent fraud or illegal activities
    3. Business Transfers

      In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

  4. Your Rights

    You have the following rights regarding your personal information:

    1. Access and Correction

      You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

    2. Data Portability

      You can request a copy of your information in a structured, machine-readable format.

    3. Deletion

      You can request that we delete your personal information, subject to legal and contractual obligations.

    4. Opt-Out

      You can opt out of:

      • Marketing communications by following the unsubscribe link in our emails
      • Tracking technologies through browser settings or third-party tools
  5. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  6. Data Security

    We implement industry-standard measures to protect your personal information from:

    • Unauthorized access
    • Data breaches
    • Loss or alteration

    These measures include encryption, secure server hosting, and regular security audits.

  7. Third-Party Links

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

  8. Children’s Privacy

    Xenovate.ai is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

  9. International Users

    By using Xenovate.ai, you consent to your information being transferred and processed in countries outside your own, which may have different data protection laws.

  10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy on this page, along with the effective date. Your continued use of our website after changes are made indicates your acceptance of the updated policy.

  11. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@xenovate.ai.

This Privacy Policy is designed to ensure transparency and trust. We value your privacy and are dedicated to protecting your information.

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